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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pete Simpson

March 14, 2025

5  out of  5
rating by Pete Simpson
"Donavan did a great job and lowered my premiums by a significant amount. He was very helpful in the process and they take care of cancelling your old policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jessica Bridges

March 8, 2025

5  out of  5
rating by Jessica Bridges
"Kristi gave us an awesome experience and helped our family in more ways than one! Absolutely recommend!"
We responded:
"Thank you for your 5-star review! Kristi and I are happy to be your good neighbor!"
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April Steckel

March 7, 2025

5  out of  5
rating by April Steckel
"Great person to work with"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Deb

March 5, 2025

5  out of  5
rating by Deb
"It is a privilege to share my experience as a customer at Creighton’s State Farm agency. I moved to Sioux Falls 2 years ago and knew I wanted to stay with State Farm insurance coverage. I am very grateful for the excellent customer service I have received from Creighton and his entire staff. When I met with Creighton, he wanted to know about my family AND my insurance needs. He had reviewed my current coverages before our meeting, he was prepared to offer suggestions to coverage changes and he responded to all my questions. He has always responded to my emails in a very timely manner. I would highly recommend Creighton Smith and his staff as your insurance agency!!!"
We responded:
"Deb, Thank you for your kind words! We are blessed to have an opportunity to serve you. - Creighton"
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Autumn Augustin

March 3, 2025

5  out of  5
rating by Autumn Augustin
"The best of the best."
We responded:
"Autumn, Thank you for the five-star review. We appreciate you! -Creighton Smith - State Farm Insurance Agent"
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Hope Henley

February 26, 2025

5  out of  5
rating by Hope Henley
"Kristi at Creighton Smith State Farm Insurance in Sioux Falls, SD was able to save me 30% on my auto insurance. She also saved my son over 50% on his auto insurance. Beyond the savings, Kristi took care of a number of other related details, such as notifying and cancelling the policy with my previous insurance carrier. She made the entire process was pleasant and effortless. Kristi is highly professional, competent, helpful and friendly. I highly recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience, Kristi. We pride ourselves in making the process easy for you. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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gabe

February 26, 2025

5  out of  5
rating by gabe
"Kristi got me the lowest rate I've ever had on car insurance. More than 50% less than the quote Geico gave me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tara Williamson

February 19, 2025

5  out of  5
rating by Tara Williamson
"Max was so nice! Very helpful, efficient and fast."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angie Arney

February 12, 2025

5  out of  5
rating by Angie Arney
"They accepted me when I found out that I had no auto insurance for 40 days. They are reasonable the price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Miller

February 7, 2025

5  out of  5
rating by Scott Miller
"Max is able to work it out very efficient and quick with my somewhat complicated situation. He makes it simple and smooth."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sierra Thomas

February 4, 2025

5  out of  5
rating by Sierra Thomas
"Max was super helpful and was able to save me 200+ a month on car insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Renae Hulbert

January 30, 2025

5  out of  5
rating by Renae Hulbert
"Thomas Harden helped me. He was very kind and informative. I'm older and he took his time explaining things to me. If I didn't understand an insurance term he broke it down for me so I could understand it. He was very polite as well. I know I made the right choice switching to State Farm. They saved me some money..and who doesn't love that!☺️. Thank you Thomas! Renae Hulbert"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Fiedler

January 27, 2025

5  out of  5
rating by James Fiedler
"I've just signed up for a new insurance policy with State Farm. Working through the process was made very easy, thanks to Kristi Myers, who is with the Creighton Smith State Farm agency. She was knowledgeable about product and easy to communicate with when answering questions I had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lucas Berkenpas

January 13, 2025

5  out of  5
rating by Lucas Berkenpas
"Very helpful and responsive to any questions or concerns"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rob C

January 11, 2025

5  out of  5
rating by Rob C
"My experience with my agent , a long with Max and the other staff members are always great. I enjoy talking to you guys. Your staff guys explain things very well. I always get my questions answered in a professional timely manner. Thank you for your service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kayla Jarchow

December 30, 2024

5  out of  5
rating by Kayla Jarchow
"Max was very helpful and prompt! I appreciated his help and he saved me $100 a month!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leah Rian

December 19, 2024

5  out of  5
rating by Leah Rian
"My experience with Kristi was easy. She gave me the options I could have and talked me through the process. Great communication skills and very professional!"
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Gary Tripp

December 19, 2024

5  out of  5
rating by Gary Tripp
"Max was very professional, took care of my rental car needs faster than expected"
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Hannah Dehoogh-Kliewer

December 18, 2024

5  out of  5
rating by Hannah Dehoogh-Kliewer
"Kristi (with Creighton’s team) has been extremely accommodating and helpful in assisting me with obtaining insurance for vehicles and renting. She is knowledgeable about the State Farm policies and is incredibly efficient and responsive. I’m so grateful for her quick assistance and expertise!"
We responded:
"Thank you for your 5-star review! Many of our customers feel the same way about Kristi. My State Farm team and I are happy to be your good neighbor! "
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Sierra Thompson

December 18, 2024

5  out of  5
rating by Sierra Thompson
"Max is best guy they got workin at State Farm.! Always helpful, keeps all my stuff in check, won’t deal with anyone but him. Someone give that man a raise he’s a great asset to the company.!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service with Max. If you ever have any questions or need assistance, we’re here to help! "
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Cyka Kto

December 18, 2024

5  out of  5
rating by Cyka Kto
"Pretty quick and easy process thanks to one of their agents, Kristi"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Michael McConnell

December 16, 2024

5  out of  5
rating by Michael McConnell
"I want to take a moment to thank Kristi Myers from State Farm Insurance. She has done an amazing job serving as my new insurance agent. She was so helpful in canceling my previous homeowners and auto insurance policies with American National. She is a credit to her profession. She answered all my questions and made the transition very easy."
We responded:
"Thank you for your kind words about Kristi! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Suad

December 12, 2024

5  out of  5
rating by Suad
"Very nice and very professional"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Timothy Blankenship

December 12, 2024

5  out of  5
rating by Timothy Blankenship
"Max is very easy to work with. Explains things in a way that it's easy to understand."
We responded:
"Thank you for taking the time to share your thoughts! We truly appreciate your business and want to make things easy for you."
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Peter Waldner

December 11, 2024

5  out of  5
rating by Peter Waldner
"Thanks very much and helped me with my questions. State Farm has been taken care of our insurance needs for many years. It's very easy to connect SF to help me with our premises."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "