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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacquelyn Henderson

March 25, 2025

5  out of  5
rating by Jacquelyn Henderson
"I just transferred my auto and rental insurance to State Farm. My new insurance agent Max was very informative, helpful, and patient. He answered many questions I had. I very much enjoyed our conversation during the time in his office. FIVE STARS indeed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jake Otto

March 24, 2025

5  out of  5
rating by Jake Otto
"Got right on the issues I was having. Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Barry Kelly

March 22, 2025

5  out of  5
rating by Barry Kelly
"Kristi was on point and knowledgeable about every situation I presented to her so I could get the proper insurance that we needed. She did not try to “over sell” and made sure I was informed while quoting a very competitive rate. Very satisfied!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Kristi does a great job of making things SIMPLE. We look forward to continuing to support your insurance needs."
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John Wooldridge

March 22, 2025

5  out of  5
rating by John Wooldridge
"Working with Kristi was amazing. Her expertise along with the knowledge she has with insurance and the ability to explain everything in detail without getting lost in the process was incredible. I appreciate everything she has done for me without breaking me in the process. Meaning I am saving money instead of wasting it. Thanks Kristi"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eric Fowler

March 21, 2025

5  out of  5
rating by Eric Fowler
"Good service great great quality"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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April Steckel

March 20, 2025

5  out of  5
rating by April Steckel
"Great person to work with"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kyle Hart

March 19, 2025

5  out of  5
rating by Kyle Hart
"Person I talked to was super chill and helpful. Resolved my question in a very timely manner! Thanks Max."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pete Simpson

March 14, 2025

5  out of  5
rating by Pete Simpson
"Donavan did a great job and lowered my premiums by a significant amount. He was very helpful in the process and they take care of cancelling your old policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jessica Bridges

March 8, 2025

5  out of  5
rating by Jessica Bridges
"Kristi gave us an awesome experience and helped our family in more ways than one! Absolutely recommend!"
We responded:
"Thank you for your 5-star review! Kristi and I are happy to be your good neighbor!"
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Deb

March 5, 2025

5  out of  5
rating by Deb
"It is a privilege to share my experience as a customer at Creighton’s State Farm agency. I moved to Sioux Falls 2 years ago and knew I wanted to stay with State Farm insurance coverage. I am very grateful for the excellent customer service I have received from Creighton and his entire staff. When I met with Creighton, he wanted to know about my family AND my insurance needs. He had reviewed my current coverages before our meeting, he was prepared to offer suggestions to coverage changes and he responded to all my questions. He has always responded to my emails in a very timely manner. I would highly recommend Creighton Smith and his staff as your insurance agency!!!"
We responded:
"Deb, Thank you for your kind words! We are blessed to have an opportunity to serve you. - Creighton"
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Autumn Augustin

March 3, 2025

5  out of  5
rating by Autumn Augustin
"The best of the best."
We responded:
"Autumn, Thank you for the five-star review. We appreciate you! -Creighton Smith - State Farm Insurance Agent"
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Hope Henley

February 26, 2025

5  out of  5
rating by Hope Henley
"Kristi at Creighton Smith State Farm Insurance in Sioux Falls, SD was able to save me 30% on my auto insurance. She also saved my son over 50% on his auto insurance. Beyond the savings, Kristi took care of a number of other related details, such as notifying and cancelling the policy with my previous insurance carrier. She made the entire process was pleasant and effortless. Kristi is highly professional, competent, helpful and friendly. I highly recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience, Kristi. We pride ourselves in making the process easy for you. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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gabe

February 26, 2025

5  out of  5
rating by gabe
"Kristi got me the lowest rate I've ever had on car insurance. More than 50% less than the quote Geico gave me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tara Williamson

February 19, 2025

5  out of  5
rating by Tara Williamson
"Max was so nice! Very helpful, efficient and fast."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angie Arney

February 12, 2025

5  out of  5
rating by Angie Arney
"They accepted me when I found out that I had no auto insurance for 40 days. They are reasonable the price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Miller

February 7, 2025

5  out of  5
rating by Scott Miller
"Max is able to work it out very efficient and quick with my somewhat complicated situation. He makes it simple and smooth."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sierra Thomas

February 4, 2025

5  out of  5
rating by Sierra Thomas
"Max was super helpful and was able to save me 200+ a month on car insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Renae Hulbert

January 30, 2025

5  out of  5
rating by Renae Hulbert
"Thomas Harden helped me. He was very kind and informative. I'm older and he took his time explaining things to me. If I didn't understand an insurance term he broke it down for me so I could understand it. He was very polite as well. I know I made the right choice switching to State Farm. They saved me some money..and who doesn't love that!☺️. Thank you Thomas! Renae Hulbert"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Fiedler

January 27, 2025

5  out of  5
rating by James Fiedler
"I've just signed up for a new insurance policy with State Farm. Working through the process was made very easy, thanks to Kristi Myers, who is with the Creighton Smith State Farm agency. She was knowledgeable about product and easy to communicate with when answering questions I had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lucas Berkenpas

January 13, 2025

5  out of  5
rating by Lucas Berkenpas
"Very helpful and responsive to any questions or concerns"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rob C

January 11, 2025

5  out of  5
rating by Rob C
"My experience with my agent , a long with Max and the other staff members are always great. I enjoy talking to you guys. Your staff guys explain things very well. I always get my questions answered in a professional timely manner. Thank you for your service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kayla Jarchow

December 30, 2024

5  out of  5
rating by Kayla Jarchow
"Max was very helpful and prompt! I appreciated his help and he saved me $100 a month!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leah Rian

December 19, 2024

5  out of  5
rating by Leah Rian
"My experience with Kristi was easy. She gave me the options I could have and talked me through the process. Great communication skills and very professional!"
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Gary Tripp

December 19, 2024

5  out of  5
rating by Gary Tripp
"Max was very professional, took care of my rental car needs faster than expected"
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Hannah Dehoogh-Kliewer

December 18, 2024

5  out of  5
rating by Hannah Dehoogh-Kliewer
"Kristi (with Creighton’s team) has been extremely accommodating and helpful in assisting me with obtaining insurance for vehicles and renting. She is knowledgeable about the State Farm policies and is incredibly efficient and responsive. I’m so grateful for her quick assistance and expertise!"
We responded:
"Thank you for your 5-star review! Many of our customers feel the same way about Kristi. My State Farm team and I are happy to be your good neighbor! "