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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Kautz

September 11, 2026

5  out of  5
rating by Jeff Kautz
"We had a scenario where we were covering our daughter for insurance she already had. Bailey Haas was a great help in getting the situation straightened out. She stepped us through the process and we were able to get things taken care of in short order. We appreciated her patience and professionalism with us in getting the task completed."
We responded:
"Jeff, thank you so much! We’re thankful we get to work with you. Bailey does a great job going the extra mile for our customers. Appreciate your kind words. "
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Emma Glover

September 2, 2026

5  out of  5
rating by Emma Glover
"I’ve been with Creighton through State Farm for years. Their office is always super helpful and quick to answer questions! Overall amazing insurance provider!"
We responded:
"Thanks so much for the thoughtful review! We are glad that we get to serve you - Creighton & Team"
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Jaz Myers

August 31, 2026

5  out of  5
rating by Jaz Myers
"Bailey has been a huge help with getting some back end stuff fixed for our insurance plan! I really appreciate how responsive & communicative she has been every step of the way. 💖"
We responded:
"Jaz, it means so much to hear you had such a great experience with us. Many of our customers feel the same way.  Thank you for sharing this feedback! - Creighton Smith and Team "
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Teresa Lund

August 27, 2026

5  out of  5
rating by Teresa Lund
"State Farm was such a Great help for me. They were able to get things done very quickly, and Bailey the receptionist was Amazing in getting things in order for me, immediately. I have been with them for many years and they have proven to me they are the BEST! I'm proud to be customer of their's. Creighton Insurance Co. is where you need to go, to get the best!"
We responded:
"Teresa, we were so thankful we were able to help you! I know that Bailey worked relentlessly to get you the outcome you wanted. Thank you for your kind words!

-Creighton"
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Alissa Rausch

June 29, 2026

5  out of  5
rating by Alissa Rausch
"Kristi is great to work with! So helpful and positive!"
We responded:
"Thank you so much for the 5-star rating, Alissa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Mickey Schons

June 26, 2026

5  out of  5
rating by Mickey Schons
"Very helpful, personable."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jim Blakley

June 21, 2026

5  out of  5
rating by Jim Blakley
"These are great people and have been great to work with in changing some of my policies from USAA to State Farm."
We responded:
"Jim, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Emma Tighe

June 19, 2026

5  out of  5
rating by Emma Tighe
"Without a doubt the best experience I have ever had in terms of customer service. Creighton not only saved us a massive amount on our insurance but also provided complementary childcare service as well!"
We responded:
"Thank you for taking the time to leave such a great review, Emma. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Terese Kenner

May 27, 2026

5  out of  5
rating by Terese Kenner
"Love this State Farm office they are so responsive to my needs the answer all my questions they get me and they follow through immediately can’t ask for more"
We responded:
"Thank you for the five-star review! Max enjoyed meeting with you at the office. We appreciate your business.

-Creighton State Farm Agent"
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Chenoa Napton

May 1, 2026

4  out of  5
rating by Chenoa Napton
"I was looking at quotes online, and the second I typed my number in this place called me. I did feel a little rushed at first, and I’m kind of still skeptical that it may be a scam, BUT the guy sounded legit and I received cards that look real. Max was very personable and understanding, and seemed upfront and honest about everything I would be paying. Here’s to hoping I now have car insurance 🤞"
We responded:
"Chenoa, thank you for sharing this and we totally understand how fast things can feel when you’re getting quotes online.

Our goal is always to be clear, upfront, and make sure you know exactly what you’re getting. I’m glad Max was able to walk you through everything and make you feel comfortable.

If you ever have questions or want to double check anything, we’re always here for you! "
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Lance Howard

April 20, 2026

5  out of  5
rating by Lance Howard
"Really friendly agency!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Creighton Smith’s Team. "
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Julianne Littel

March 4, 2026

5  out of  5
rating by Julianne Littel
"Kristi Myers of Creighton Smith-State Farm Insurance in Sioux Falls, SD was knowledgeable and quickly suggested the best car and rental insurance that would meet my needs at a great price. I will be getting better coverage and paying less for both car and rental insurance than I was paying just for car insurance from my previous insurance carrier. I would encourage you to check out State Farm Insurance if you are considering changing your insurance carrier."
We responded:
"Thanks so much for the amazing review, Julianne! We really appreciate your support here in Sioux Falls . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ryleigh Woods

March 4, 2026

5  out of  5
rating by Ryleigh Woods
"Kristi was extremely patient with me and helped me figure out exactly what renters insurance plan worked best for me. Arguably most helpful call I've had in a long time. You should give her a raise"
We responded:
"Wow, thank you for the 5-star review, Ryleigh! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Steve Poppinga

March 2, 2026

5  out of  5
rating by Steve Poppinga
"Kristi is friendly informed and always willing to help answer any questions. I feel much more in control of my policy than before. Can’t say enough good things"
We responded:
"Wow, thank you for the 5-star review, Steve! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Susan Clites

February 27, 2026

5  out of  5
rating by Susan Clites
"Awesome experience. Kristi helped me a lot. Was able to add life insurance with the amount she saved me."
We responded:
"Susan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Creighton Smith’s Team—we are always here to help!"
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Lacy Shepherd

February 26, 2026

5  out of  5
rating by Lacy Shepherd
"Kristi was amazing ! She took her time to go over everything with me, she was kind, professional and what I consider very important, she was NOT PUSHY !!! I would highly recommend her !!!"
We responded:
"Thank you for taking the time to leave such a great review, Lacy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Steven Van Deventer

February 25, 2026

5  out of  5
rating by Steven Van Deventer
"Grace was very kind and professional. She was very helpful in assisting me in saving on my insurance. Im glad I have them.as my insurance provider."
We responded:
"Thanks, Steven! We're glad Grace could assist you and provide friendly, helpful service. We're excited to have you with us and look forward to serving you as your agent!"
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David Rodriguez

February 24, 2026

5  out of  5
rating by David Rodriguez
"Easy setup on my insurance"
We responded:
"Thanks so much for the amazing review, David! We really appreciate your support here in Sioux Falls . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Tyler Johnson

February 21, 2026

5  out of  5
rating by Tyler Johnson
"Great experience with Grace. Needed a couple things updated for my insurance and had new documents sent to my email within 15 minutes."
We responded:
"Thank you for the amazing review, Tyler! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Adm Hoffman

February 10, 2026

5  out of  5
rating by Adm Hoffman
"They where very helpful and really nice"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Creighton Smith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ariana Standing Cloud

February 9, 2026

5  out of  5
rating by Ariana Standing Cloud
"Very helpful and quick :)"
We responded:
"Thank you for the fantastic review, Ariana! We are always here to help with your insurance needs here in Sioux Falls . "
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Linda Bucholz

February 6, 2026

5  out of  5
rating by Linda Bucholz
"Max is an awesome agent, has always been there to help."
We responded:
"Thank you so much for the 5-stars, Linda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Daceyann Petrik

February 4, 2026

5  out of  5
rating by Daceyann Petrik
"She’s so nice and got my insurance down so much and it was so fast!!!! Love her!!!!!"
We responded:
"Thank you for the fantastic review, Daceyann! We are always here to help with your insurance needs here in Sioux Falls . "
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Berserk Marrow20

February 4, 2026

5  out of  5
rating by Berserk Marrow20
"Great job"
We responded:
"Berserk, thank you for your wonderful review of State Farm Agent Creighton Smith’s Team! Berserk, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Creighton Smith’s Team! "
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Matt Towns

February 2, 2026

5  out of  5
rating by Matt Towns
"Great service"
We responded:
"Matt, thank you for your wonderful review of State Farm Agent Creighton Smith’s Team! Matt, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Creighton Smith’s Team! "