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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lucas Berkenpas

January 13, 2025

5  out of  5
rating by Lucas Berkenpas
"Very helpful and responsive to any questions or concerns"
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Rob C

January 11, 2025

5  out of  5
rating by Rob C
"My experience with my agent , a long with Max and the other staff members are always great. I enjoy talking to you guys. Your staff guys explain things very well. I always get my questions answered in a professional timely manner. Thank you for your service!"
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Kayla Jarchow

December 30, 2024

5  out of  5
rating by Kayla Jarchow
"Max was very helpful and prompt! I appreciated his help and he saved me $100 a month!"
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Leah Rian

December 19, 2024

5  out of  5
rating by Leah Rian
"My experience with Kristi was easy. She gave me the options I could have and talked me through the process. Great communication skills and very professional!"
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Gary Tripp

December 19, 2024

5  out of  5
rating by Gary Tripp
"Max was very professional, took care of my rental car needs faster than expected"
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Hannah Dehoogh-Kliewer

December 18, 2024

5  out of  5
rating by Hannah Dehoogh-Kliewer
"Kristi (with Creighton’s team) has been extremely accommodating and helpful in assisting me with obtaining insurance for vehicles and renting. She is knowledgeable about the State Farm policies and is incredibly efficient and responsive. I’m so grateful for her quick assistance and expertise!"
We responded:
"Thank you for your 5-star review! Many of our customers feel the same way about Kristi. My State Farm team and I are happy to be your good neighbor! "
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Sierra Thompson

December 18, 2024

5  out of  5
rating by Sierra Thompson
"Max is best guy they got workin at State Farm.! Always helpful, keeps all my stuff in check, won’t deal with anyone but him. Someone give that man a raise he’s a great asset to the company.!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service with Max. If you ever have any questions or need assistance, we’re here to help! "
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Cyka Kto

December 18, 2024

5  out of  5
rating by Cyka Kto
"Pretty quick and easy process thanks to one of their agents, Kristi"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Michael McConnell

December 16, 2024

5  out of  5
rating by Michael McConnell
"I want to take a moment to thank Kristi Myers from State Farm Insurance. She has done an amazing job serving as my new insurance agent. She was so helpful in canceling my previous homeowners and auto insurance policies with American National. She is a credit to her profession. She answered all my questions and made the transition very easy."
We responded:
"Thank you for your kind words about Kristi! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Suad

December 12, 2024

5  out of  5
rating by Suad
"Very nice and very professional"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Timothy Blankenship

December 12, 2024

5  out of  5
rating by Timothy Blankenship
"Max is very easy to work with. Explains things in a way that it's easy to understand."
We responded:
"Thank you for taking the time to share your thoughts! We truly appreciate your business and want to make things easy for you."
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Peter Waldner

December 11, 2024

5  out of  5
rating by Peter Waldner
"Thanks very much and helped me with my questions. State Farm has been taken care of our insurance needs for many years. It's very easy to connect SF to help me with our premises."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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regi saba

December 2, 2024

5  out of  5
rating by regi saba
"It was Amazing with Max"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Crystal Jaeger

October 28, 2024

5  out of  5
rating by Crystal Jaeger
"I had a great experience working with Max at State Farm. He took the time to review my current coverage and then gave me suggestions with their coverage for my insurance needs. Max was very helpful and informative."
We responded:
"I'm so glad to hear this about your experience with Max. We appreciate the opportunity to work with you. Creighton Smith - State Farm Insurance Agent "
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Levi Johnson

October 11, 2024

5  out of  5
rating by Levi Johnson
"Good guys and will get you set straight with a good policy."
We responded:
"We are glad that you feel that way. Helping our customers find the appropriate coverage on their policies is something that we take pride in. -Creighton Smith State Farm Insurance Agent"
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The Yde Fam Yde

October 11, 2024

5  out of  5
rating by The Yde Fam Yde
"Great service and kind people! Highly recommend"
We responded:
"We are thankful that you chose for us to take care of your family! -Creighton Smith State Farm Agent"
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Autumn Augustin

October 9, 2024

5  out of  5
rating by Autumn Augustin
"The best of the best."
We responded:
"Autumn, Thank you for the five-star review. We appreciate you! -Creighton Smith - State Farm Insurance Agent"
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Tim K

October 9, 2024

5  out of  5
rating by Tim K
"I have the most amazing agent in the world, Kristi Smith. Never from an insurance company have i felt like I was truly cared for. In the past insurance companies/agents have made me feel like just a number who they wanted to make money for them. Kristi makes me feel like she truly care about taking care of me and my needs. I would recommend her to anyone!"
We responded:
"Tim, we're so thankful that we get to work with you! Many of our customers feel the same way about Kristi, I'm glad you do too. -Creighton Smith - State Farm Insurance Agent"
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Grant Kopman

September 21, 2024

5  out of  5
rating by Grant Kopman
"Helpful and Kind. Competitive rates."
We responded:
"Kristi enjoyed working with you! We're thankful to have you as a part of the Creighton Smith State Farm family. -Creighton Smith - State Farm Insurance Agent"
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Sapphire

August 28, 2024

5  out of  5
rating by Sapphire
"Max is a fantastic and personable agent. Looking out for me to make sure my coverage is the best it can be. He goes above and beyond!"
We responded:
"Thanks for the kind words! Max enjoyed meeting with you. Best, Creighton"
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Laurie Kirby

August 12, 2024

5  out of  5
rating by Laurie Kirby
"Friendly, helpful, courteous staff."
We responded:
"Thanks for the kind words Laurie. We know that you have many options and we're thankful that you chose to work with us. -Creighton Smith - State Farm Insurance Agent"
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William Woods

August 9, 2024

5  out of  5
rating by William Woods
"Let me tell you somethin. I haven’t been this overwhelmed before. This overwhelmed with peace, and ease of mind and assurance knowing I have a team like this watching my back. From Tom, and Max helping me through the process of a car accident when a young gal ran her stop sign and totaled my car and I was out of work for a month. Them just helping me through the process of it all and educating me about by coverage and how all this works and being able to answer even if the dumbest of questions. They were there. Thank you to the extended family at State Farm, Samantha my adjuster for also just making this experience not a horrifying one. One of the sweetest gals to talk too. Highly recommend choosing State Farm to be your chosen protection for your back. They meet you and work with you and actually care about you. So I will leave it at this. Thank you Tom, Max, Samantha, everyone at the office for helping a small town boy navigate one of the hardest times in my life. You guys are like family and I appreciate y’all!"
We responded:
"Brody, Thank you for taking the time to share your heartfelt review about your experience with the Creighton State Farm team. We are delighted to hear that our team, including Tom, Max, and Samantha, provided you with the peace of mind and support you needed during such a challenging time. We are honored to have earned your trust and will continue to work hard to meet and exceed your expectations. Once again, we appreciate your feedback and are grateful for the opportunity to be a part of your journey. If you ever need any further assistance, please don't hesitate to reach out. We are here for you. Warm regards, Creighton, Max, & Tom - Creighton Smith State Farm "
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Kevin Brannon

August 5, 2024

1  out of  5
rating by Kevin Brannon
"I got a phone call from a "Max" at this agency and when I told him I preferred to deal online only, he asked why and I simply explained that I prefer automated quotes only, I don't like to deal over the phone. After telling him I didn't want to provide any info, instead of giving me any sort of closing or anything, he just hung up on me. Extremely unprofessional, I've never been hung up on by someone trying to sell me something"
We responded:
"Kevin, I'm sorry about this situation. We want to make sure customers are serviced in the way that they prefer. As discussed in our conversation, this is important to me and has been addressed. We appreciate your feedback. -Creighton Smith State Farm Insurance Agent"
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Patty Kryger

August 5, 2024

5  out of  5
rating by Patty Kryger
"Courteous very helpful for my questions"
We responded:
"Thanks for the five-star review Patty!"
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Joey Phillip

July 29, 2024

5  out of  5
rating by Joey Phillip
"I had a wonderful experience with the staff. They were welcoming and friendly. Special thanks to Max for all the help."
We responded:
"Thanks for the five-star review Joey! We're thankful for your business. Max is known for his dedication to customer service and hard work, I'm thankful that he was able to help you out. -Creighton Smith - State Farm Insurance Agent"